Privacy Policy

Information We Collect

We may collect the following information when you interact with our website or services:

• Contact Information: Name, company name, email address, phone number, and business address.
• Business Information: Industry, job title, project requirements, service enquiries, and information needed to prepare quotations.
• Communication Details: Information you share through contact forms, emails, telephone calls, or other communication channels.
• Technical Information: IP address, browser type, device details, pages visited, and general website usage data collected through cookies or similar technologies where applicable.

Please avoid submitting confidential industrial information or sensitive personal data unless it is necessary for your enquiry and we have an appropriate basis to handle it.

How We Use Your Information

Visible Safety Solutions may use your information to:

• Respond to enquiries and provide quotations for safety audits, EHS consultancy, training, inspections, and safety products.
• Understand your business requirements and recommend relevant services.
• Process orders and coordinate service delivery where applicable.
• Send service updates, important notices, and responses to your requests.
• Improve website performance, user experience, and service quality.
• Maintain business records and meet applicable legal or regulatory obligations.
• Send marketing communications where permitted by law and subject to your preferences.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, and measure website performance. These technologies may help us understand which pages visitors use and how they interact with our content.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features. Where required by law, we will seek consent before using non-essential cookies.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share relevant information when necessary with:

• Service Providers: Website hosting providers, IT support teams, analytics providers, and communication platforms.
• Business Partners: Relevant suppliers or service partners when coordination is necessary to fulfil your request.
• Professional Advisers: Legal, accounting, or compliance advisers where appropriate.
• Authorities: Government agencies, regulators, or law enforcement authorities when required by law or a valid legal process.

We expect third-party service providers handling information on our behalf to apply appropriate safeguards and use the information only for authorised purposes.

Information Security

We take reasonable technical and organisational measures to protect personal and business information against unauthorised access, misuse, loss, alteration, or disclosure. However, no website or electronic transmission method can guarantee complete security.

Information Retention

We retain information only for as long as reasonably necessary to fulfil the purposes described in this Policy, maintain business records, resolve disputes, or comply with applicable legal requirements.

Third-Party Websites

Our website may contain links to external websites, including manufacturers, suppliers, industry resources, or business platforms. We do not control their privacy policies or practices. We encourage you to review the privacy policy of any third-party website before sharing your information.

Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of information where legally permitted.
• Withdraw consent where processing relies on your consent.
• Object to certain processing activities or opt out of marketing communications.
• Raise a complaint or seek assistance regarding how we handle your information.

To exercise an applicable right, contact us using the details below. We may need to verify your identity before responding.

Children Privacy

Our website and services primarily serve businesses and professionals. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website features, business practices, or legal requirements. We will publish the revised version on this page and update the revision date. We encourage visitors to review this Policy periodically.